**Unleashed Beats & Noiseflow pres.: Deutscher Krach – FAQ**
**1. Where can I buy tickets?**
Limited tickets might be available at the door, but we strongly recommend purchasing in advance.
**2. Can I refund or resell my ticket?**
Tickets are non-refundable. However, you may transfer your ticket to another person if you are unable to attend.
**3. How can I load credit for cashless payments?**
You can load credit online in advance at https://eventportal.io/ or on-site using card or cash. To avoid long waiting times, we strongly recommend topping up your credit in advance.
**4. What happens to unused credit from preloaded cashless payments?**
Any remaining balance from cashless payments can be refunded through our official refund portal after the event. Refund requests must be submitted within the specified deadline, which will be announced on our website and social media.
**5. What are the age restrictions for the event?**
This event is strictly 16+. Please bring a valid ID for entry. No exceptions will be made.
**6. What time do doors open and close?**
Doors open at 18:00, and the event will run until 04:00. We recommend arriving early to avoid long entry lines.
**7. Is there a dress code?**
There is no strict dress code, but we encourage you to express yourself!
**8. Will there be food and drinks available?**
Yes! We have food points and bars offering drinks throughout the venue. Only Cashless payments will be accepted.
**9. Is there a cloakroom or lockers available?**
Yes, there will be a cloakroom where you can store your belongings for a small fee. Availability is limited, so please plan accordingly.
**10. Can I bring my own drinks or food?**
No, outside food and beverages are not allowed. Our venue offers plenty of options for food and drinks.
**11. Are there any prohibited items?**
Yes, for safety reasons, we do not allow weapons, illegal substances, large bags, professional camera equipment, or any items deemed dangerous by security staff. All bags will be checked at the entrance.
**12. What should I do if I lose something at the event?**
Lost and found will be available at the venue. After the event, unclaimed items will be stored for a limited period. Contact us through our website for inquiries.
**13. Where can I find event updates?**
Follow us on our social media channels and check our website for real-time updates, lineup announcements, and important event details.
**14. Who can I contact for further questions?**
For additional inquiries, please contact our support team via http://unleashed-beats.at/help/
See you at *Deutscher Krach*!